Database Managed Services

Database Monitoring and Support

Service options that offer flexibility and mission critical expertise. Leverage Nova DBA’s database expertise to increase your internal support capacity, or allow us to become your dedicated database support team. Nova DBA’s deep understanding of databases will enable your business to run like clockwork while we monitor and support your databases behind the scenes. All of our resources are located in the U.S. and Canada!

Proactive Database Support Package

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Service Desk

Access to Nova DBA's Service Desk Portal. View Tickets and Support Status.

Monitoring

Database Monitoring

Leverage our proprietary monitoring tool NovaWatch to ensure uptime.

Installation and configuration

Alert and Issue Resolution

Ticket Generation and Resolution all documented for your convenience.

DevOps

Remote DBA Support

U.S. and Canada based expertise centers, allow Nova DBA ProServices to offer you a highly skilled and professional service at a cost well below in-house staffing.

Disaster Recovery (DR)

24/7 Availability

Don't forget to ask us about 24/7 availability (upon request). Our staff will work around the clock to ensure your databases uptime.

ANALYSE DE LA PERFORMANCE

Database Configuration and Maintenance

Nova DBA database experts configure and maintain your environment inline with Best Practices.

B.Intelligence

Root Cause Analysis

Nova DBA Database Administrators dive deep into reoccurring issues and critical alerts to determine and root cause ensuring complete resolution.

Security Analysis

Advanced Security Management

Experts ensure your databases security with industry best practices.

Comprehensive Analysis

Annual Health Checks

200 Data Point checks for all of your Instances. Includes implementation of best practice recommendations.

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QUESTIONS & ANSWERS

Don’t see your environment listed above? Feel free to reach out to us anyway! Our DBAs possess so much knowledge it’s hard to keep our website up to date!

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Meet Your New Support Team

Not feeling entirely convinced? Take a look at our employee profiles! Your databases are in the best of hands. All of our staff boasts 10+ years of database experience, and are located onshore in both the US and Canada. With 24/7 access to the best database administrators you will be wondering why you didn’t make the switch a long time ago.

Advantages:

  • No Internal Hiring Costs
  • Cost-Efficient Support Packaging
  • 24/7 Access to Database Administration Services
  • 24/7 Service Desk Access
  • Employee Knowledge Profiles
  • Certified Administrators
  • Flexibility
  • Increased Database Performance
  • Best Practice Implementations
  • Thorough Database Documentation
  • Maximize Utilization of Operating Expenses
  • Increased Efficiency

 

We support all platforms. If the resumes you see here are not centered around your environment, don’t hesitate to reach out to us! We would be happy to provide you with a profile that fits your companies needs.