To offer the best service possible we have offices in the US and in Canada, including Toronto, Montreal, Saint-Jean-sur-Richelieu and New York.
ProActive Database Support & Monitoring
Our remote database experts provide fully managed services to proactively support your database environment while reducing your DBA costs. Nova DBA’s deep understanding of databases will enable your business to run like clockwork while we ensure performance and reliability of your mission critical applications. All of our resources are located in the U.S. and Canada!
ProActive Database Support includes:
✅ ProActive maintenance of databases using industry best practices
✅ Annual Database Health Checks on all instances
✅ On-going database monitoring using NovaWatch
✅ Apply service packs and security patches
✅ Database backups, restores and refreshes
✅ Includes the support of Power BI environments
✅ 24×7 Availability upon request
✅ Pricing is based on number of instances
Proactive Database Support Package
Service Desk
Access to Nova DBA's Service Desk Portal. View Tickets and Support Status.
Database Monitoring
Leverage our proprietary monitoring tool NovaWatch to ensure uptime.
Alert and Issue Resolution
Ticket Generation and Resolution all documented for your convenience.
Remote DBA Support
U.S. and Canada based expertise centers, allow Nova DBA ProServices to offer you a highly skilled and professional service at a cost well below in-house staffing.
24/7 Availability
Don't forget to ask us about 24/7 availability (upon request). Our staff will work around the clock to ensure your databases uptime.
Database Configuration and Maintenance
Nova DBA database experts configure and maintain your environment inline with Best Practices.
Root Cause Analysis
Nova DBA Database Administrators dive deep into reoccurring issues and critical alerts to determine and root cause ensuring complete resolution.
Advanced Security Management
Experts ensure your databases security with industry best practices.
Annual Health Checks
200 Data Point checks for all of your Instances. Includes implementation of best practice recommendations.
QUESTIONS & ANSWERS
Don’t see your environment listed above? Feel free to reach out to us anyway! Our DBAs possess so much knowledge it’s hard to keep our website up to date!
Contact Us
Meet Your New Support Team
Not feeling entirely convinced? Take a look at our employee profiles! Your databases are in the best of hands. All of our staff boasts 10+ years of database experience, and are located onshore in both the US and Canada. With 24/7 access to the best database administrators you will be wondering why you didn’t make the switch a long time ago.
Advantages:
- No Internal Hiring Costs
- Cost-Efficient Support Packaging
- 24/7 Access to Database Administration Services
- 24/7 Service Desk Access
- Employee Knowledge Profiles
- Certified Administrators
- Flexibility
- Increased Database Performance
- Best Practice Implementations
- Thorough Database Documentation
- Maximize Utilization of Operating Expenses
- Increased Efficiency
We support all platforms. If the resumes you see here are not centered around your environment, don’t hesitate to reach out to us! We would be happy to provide you with a profile that fits your companies needs.