Managed SQL Server DBA Services with On-Demand Flexibility

1 Choosing Your Preferred Engagement Model

It all begins with selecting the right level of DBA support for your business. Some clients prefer the flexibility of a pay-as-you-go model, which allows them to engage our DBAs only when needed. Others choose a prepaid bank of hours, giving them discounted rates while securing predictable access to expertise.

Whether you need occasional help or consistent, ongoing support, Nova DBA provides an engagement model tailored to your goals.

2 Requesting Assistance

Getting help is quick and simple. Whenever a database-related issue arises such as urgent troubleshooting, performance tuning, security patching, or query optimization, you can reach us through your dedicated support channel.

There are no complicated processes or lengthy approvals. You gain fast, efficient access to expert DBA support when it matters most.

3 Execution and Collaboration

After receiving your request, we assign the right DBA for your task. Our specialists work seamlessly within your environment to troubleshoot problems, optimize performance, and implement solutions with precision.

Urgent requests are prioritized, but every task is managed with dedicated attention and best-effort efficiency. If after-hours support is required, we can also accommodate that, with applicable rate adjustments.

This collaborative approach ensures your systems remain stable, secure, and high-performing.

4 Monthly Reporting and Transparency

At the end of each month, you receive a detailed activity report. This document outlines the work completed, hours used, and recommendations for ongoing improvements.

If you are on a pay-as-you-go plan, your invoice will be included with the report. This ensures full transparency, giving you complete visibility into the services delivered and the value provided.

With Nova DBA, you always know exactly where your investment is going and how it strengthens your database environment.